Product Help
Getting Started
Your trial includes 100 job applications, sent within 24 hours, plus a resume score with improvement tips. After the trial, your account switches to the free plan (1 application per day). You can upgrade at any time.
Free = 1 job per day. Pro = up to 400 per week, strict matching, and priority support. See [Plans & Pricing](#) for full details.
Finish your profile (resume, job titles, and preferences), then click **Start Applying** on your dashboard. If the button is greyed out, check for red error dots in the navigation — these mean required profile fields are incomplete.
Auto-Apply sends out job applications on your behalf, based on your profile and preferences. In the trial, you’ll get 100 applications within 24 hours. On free, you get 1 per day. Upgrade to unlock higher volume.
This usually means your resume profile isn’t complete. Check the Resume tab for missing job titles, start/end dates, or skills. Red error dots in the navigation highlight what’s missing.
Go to *Edit Profile → Matching Criteria* and enable strict matching. This ensures only jobs that match your titles, skills, and location show up — though it may reduce total matches.
Resume & Profile Setup
This was a bug for users who had a finalized resume or paid status. It has been fixed—upload again or re-run the score. If the score still doesn’t refresh, contact support so we can reprocess it.
Known issues include length warnings, font/section detection, and links. Open the Resume tab, correct any misread fields, and rescore. If it persists, contact support with your file so we can improve the model.
Our AI reads your resume and scores structure, clarity, and match strength. If sections are missing or misread (e.g., education, hyperlinks, or length), update your resume in the app and re-run. Two-page resumes are acceptable for 10+ years experience.
Resume parsing can miss job titles, dates, or languages. Each experience needs accurate start/end dates, job title, seniority, and key skills to generate quality matches. Your edits override parser results.
Matching
We can’t reliably detect prior interview outcomes. Rejections don’t always block future roles. If you want to avoid a company, add it to your Blacklist (Profile → Blacklisted) and we’ll steer clear.
Large companies often post duplicates across teams, locations, or by mistake. Each listing has a unique ATS ID. It’s a small share of jobs (<1%). We continue to prioritize unique, high-quality matches.
Many companies mislabel location/remote options. For trial accuracy, enable strict matching in Matching Criteria. You can still apply broadly and negotiate location later if the company is interested.
Check selected titles and enable strict matching for relevance. Rate 10 jobs to train the model. Some postings are poorly labeled by companies; downvote/report irrelevant ones so we can refine your queue.
When seniority is missing, systems default to mid-level. Entry-level roles are also rarer in the market. Update your seniority and preferred titles to shift matches toward junior roles.
Applications
Some ATS (e.g., SmartRecruiters) display prior files linked to the company. We submit only your latest resume for a given job; seeing multiple files doesn’t mean multiple resumes were sent for that single application.
You may receive late-stage messages (rejections/interview invites) from earlier submissions. We do not submit new applications while paused; check submission dates or forward messages and we’ll verify.
Confirm Interview Generator is on. If recently enabled, emails may take a few minutes to start. Verify you’re checking the resume email configured in your profile. If still nothing, contact support to investigate.
Check the Jobs Applied tab in your dashboard. For ATS portals that require a login, use the alias email we applied with and the shared password (see ATS Password Manager).
We generate tailored answers from your resume, profile, and the job description using our custom model. We also correctly handle prompts like 'what’s today’s date' that are used to detect automation.
Log in to the ATS (e.g., Workday, Greenhouse, Glassdoor) using the alias email listed on your confirmation message and the shared password from ATS Password Manager to view submitted responses.
Job Portals & Logins
No. Applications that stop for a security code do not count as successful and don’t deduct from your quota. We usually retry and submit successfully later; you can confirm in your Jobs Applied list.
Use the alias email shown on your confirmation message and retrieve the shared password from ATS Password Manager in Account Settings. Save the password and avoid changing it so we can continue applying for you.
Some ATS require separate accounts to submit. We create unique aliases so we can apply without manual verification. To view an application, log in with the exact alias used for that job and the shared password. Please don’t change the password.
Account Settings
Dashboard → Edit Profile → Resume tab → update 'Email used for job applications' and save. Changes take effect within an hour or the next time you enable Interview Generator.